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Order & Lead Time Info

A lead time is the amount of time we sit around before we decide to do some real work. Relax, we are only joking!

A lead time is the amount of time between when your order is placed/received in our system and when your order ships/leaves our facility. We are always working overtime at Blacklist Industries in order to meet your needs and get your orders out of the door as soon as possible.

All Standard Orders: Please allow 2-3 business days for your order to be processed and shipped.

Back-Orders: Please allow 7-9 weeks for your order to be processed and shipped.

Pre-Order: Our current lead time for pre-orders can be found in the product description of the product you intend to order.

Yes, we offer 12% Off for all military, law enforcement, and veterans.

Active Duty:  Please E-mail us from your branch, government, or military E-mail account to retrieve the 12% off code for checkout.

Veterans:  Please E-mail proof of service to [email protected] to retrieve the 12% off code for checkout.

Please be sure to submit this request and receive the code prior to placing an order. We cannot apply any discounts after an order has been placed.

You have 24 hours from the time of your order to request a cancellation and avoid processing fees. To cancel an order, you will need to contact our Customer Service Team via E-mail at [email protected].

Any order that is canceled after the 24 hour period will be refunded minus a 10% processing fee. If you request a cancellation of an order after the order has shipped, you will be responsible for all shipping charges. In addition, a 10% restocking fee will apply.

Any current discount codes you may have must be entered at the time of checkout. All current promotions/discount codes are posted online via social media and/or sent via email. We cannot apply a discount code to your order after it has already been placed. We apologize for any inconvenience this may cause but we are not a big box retailer like Walmart, Target, etc.

Note: Discount codes cannot be applied to clearance items and may be subjected to a one time use.

SHIPPING

Standard Orders: Please allow 3-4 business days for your order to be processed and shipped.

All Ultra Match Barrel Orders: Please allow 3-4 business days for your order to be processed and shipped.

Pre-Order: Our current lead time for pre-orders can be found in the product description of the product you intend to order.

We will drop you an email that contains tracking information as soon as your order has been shipped.

We know you are just as excited as we are! No need to camp out next to the mailbox waiting though. Unless you have a tent, then always camp out!

We strongly recommend purchasing insurance and signature required on all orders from Blacklist Industries. At Blacklist Industries we know that situations like this can be ruin your day.

While Blacklist Industries is not responsible for any lost shipments, we will do everything in our power to assist you in this situation.

We do not have any control or access to the shipping providers system or policy. We ask that you contact the shipping provider and attempt to resolve this issue before contacting Blacklist Industries.

Note: Please allow up to 15 days to process your lost claim with the designated shipper.

We make mistakes from time to time.  Yes I said it, WE SCREW UP SOMETIMES! We ensure you that we will do everything to rectify any errors we make at no cost to you.

Please email us using the "Contact Us" form with your order number for reference.

GUNSMITHING & BARREL BREAK IN PERIOD

Although Glocks are great firearms, often the tolerances in Glocks vary drastically. Our ultra match barrels are produced with extremely tight and consistent tolerances, this is a part of what sets our barrels apart. The tight tolerances that come with our barrels are not a 100% match for every single Glock that is produced due to the varying tolerances within Glock. On very rare occasions this can cause our barrels not to fit properly without force fitting or gunsmith fitting. It may also be required that you "break in" the barrel.

We typically recommend that you install the barrel, and rack the slide roughly 50 times. Please be sure that when racking the gun, there are no rounds or mags in the firearm. If you feel you are about to damage something during the install, please do not proceed. If you are successful at installing the barrel, there is a 100-200 round break in period which is typically in these rare occurrences.  We recommend that you use a variety of ammunition during the break in process. Once the firearm functions without failure, the break in process is completed!

Notice: It is not uncommon to have FTF or FTE throughout the break in period.

Although Glocks are great firearms, often the tolerances in Glocks vary drastically. Our ultra match barrels are produced with extremely tight and consistent tolerances, this is what sets our barrels apart. The tight tolerances that come with our barrels are not a 100% match for every single Glock that is produced due to the varying tolerances within Glock. On very rare occasions this can cause our barrels not to fit properly without force fitting or gunsmith fitting. It may also be required that you "break in" the barrel.

We typically recommend that you install the barrel, and rack the slide roughly 50 times. Please be sure that when racking the gun, there are no rounds or mags in the firearm. If you feel you are about to damage something during the install, please do not proceed. If you are successful at installing the barrel, there is a 100-200 round break in period which is typically in these rare occurrences.  We recommend that you use a variety of ammunition during the break in process. Once the firearm functions without failure, the break in process is completed!

Notice: It is not uncommon to have FTF or FTE throughout the break in period.

BARREL TROUBLESHOOT & BARREL WEAR INFO

With our lifetime warranty, you can send your barrel in at any point in time to be recoated free of charge.

All coatings on The Blacklist Ultra barrels are designed to hold up to extreme conditions. However, there may be a point in which you experience significant signs of wear on your Ultra Match Barrel. Mainly during the initial "break in" period.  Blacklist Industries Ultra Match barrels have larger dimensions and tighter tolerances compared to factory/oem barrels. The high quality in manufacturing that goes into each and every one of our barrels is something that we pride ourselves on. Each Glock differs when it comes to dimensions & tolerences.  Our tight tolerances and larger dimensions paired with various slide tolerances and friction from the firearm are factors that cause signs of coating wear. Coating wear is not an issue to be concerned about and is typically unavoidable/inevitable. We shall not change our tolerances and dimensions to accommodate any cosmetic or coating appeal, doing so will decrease the barrels accuracy and performance. The cosmetics of our barrels is simply an added perk to its performance. Refunds will not be accepted under any basis due to coating wear, unless the coating shows signs of failure/adhesion issues in abnormal places

This is absolutely normal and will NOT  affect the reliability or accuracy of your firearm. There may be a point in which you experience signs of wear on your Ultra Match Barrel, specifically in the locking lug area. 

Blacklist Industries Ultra Match barrels have larger dimensions and tighter tolerances compared to factory/oem barrels. Each glock differs when it comes to dimensions & tolerances.  Our tight tolerances and larger dimensions paired with various slide tolerances and friction from the firearm are factors that cause signs of wear or deformation.

There may be a point in which you experience signs of abnormal deformation/bending to your original guide rod, specifically the Glock 4th Generation models. This is a rare occurrence.

We have found that this will NOT affect the reliability or accuracy of your firearm. However we still strongly recommend that you purchase our Stainless Steel Guide Rod to eliminate this issue and prevent bending. Blacklist Industries Ultra Match barrels have larger dimensions and tighter tolerances compared to factory/oem barrels. Each Glock differs when it comes to dimensions & tolerances.  Our tight tolerances and larger dimensions paired with various slide tolerances and friction from the firearm are factors that cause signs of deformation/bending on your factory/oem guide rod. Click here to view our Stainles Steel Guide Rod

WARRANTY & RETURNS

At Blacklist Industries we stand behind the quality and performance on ALL of our products. 

Items with defects in cosmetics, materials, or craftsmanship will only be replaced or repaired by Blacklist Industries at no expense to you. We don’t fuck around when we say we offer a full lifetime warranty.

This warranty will be considered null and void if at any point you alter the product, we cannot warranty your own fuck up.

Return Policy

If you are not satisfied with your purchase, you have up to thirty (30) days from the date of receiving your order to return it for a refund or replacement.

Product and all product packaging/materials must be returned in their new/original condition to receive a refund or exchange. Refunds or exchanges will not be issued to any used, altered, or previously installed products under ANY circumstances.

Unused or unopened product returns must be authorized by Blacklist Industries and have an Return Merchandise Authorization Number before the product is returned. Please contact us first.

You will receive a refund on the product cost minus a 10% restocking fee and any shipping charges.

Customers who have returned products for a refund in accordance with our refund and return guideline will be issued a refund when products that are being returned arrive at our facility and deemed to be sent to us in original condition. Once a refund is issued, please allow 72 hours from issuance for the credit to show on your account.

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